Construction Las Vegas - Greenspun Media Group
Issue link: http://digital.greenspunmedia.com/i/587358
CONTRACTOR OF THE YEAR 54 CONSTRUCTION LAS VEGAS CONTRACTOR OF THE YEAR AWARDS 2015 s u p p l i e r o f t h e y e a r CashMaN eQuipMeNt CoMpaNy makes more of a difference today than it ever has in the past. Achieve- ments like Cat 5-Star Contamination Control show our customers that we will keep changing and evolving to better suit their needs." e company became a Global Pump distributor in January, respon- sible for sales, rentals, and service in Nevada and parts of California. "We researched various pump manufac- turers for a year," said Joel Larson, Cashman Power Solutions gen- eral manager. "We started with four companies, then narrowed it down to two. e input of our customers and our own employees, plus the efficiency and competitive pricing of Global Pump, made the choice simple in the end." e company has never veered from its firm commitment to integ- rity. "Staying in business for nearly 85 years would be impossible without your customers' trust," Gilligan said. "With core values of communication, accountability, safety, mentorship, adaptability, and now-right now ser- vice, the 750 employees of Cashman live these core values every day, in every customer transaction." It is a sentiment the company has turned into a creed. "e founda- tion beneath our commitment to first-class customer service is a philosophy Cashman Equipment employees came up with – Take 10 to Get a 10. Cashman Equipment believes in providing service that is a '10' (a perfect score in many athletic arenas). In order to achieve custom- er service that is a 10, we believe that each employee needs to be prepared to 'take 10' – 10 seconds, 10 minutes, or 10 hours – to get our custom- ers what they need… To follow up when we say we are going to… To complete the tasks we say we are going to, when we say we are going to… To be there for our customers for all their business questions and concerns." — Howard Riell supplied eight Cat 777G haul trucks, a 993K wheel loader, track drills, and installed four SITECH machine control systems with more pending — all supported with warranty, parts, service and rentals from Cashman. When it comes to financial sup- port, Cashman Equipment has had a strong financial commitment since Big Jim moved to town in 1904 and began businesses such as the state's first commercial airline and car deal- ership. Cashman Equipment contin- ues that tradition by reinvesting in its business and its employees to grow to become the Caterpillar dealership for the entire state. In November, Cashman became one of the first of 200 Caterpillar dealerships worldwide to receive Cat's prestigious 5-Star Contamina- tion Control Certification. Achieving it required approximately 15 months of preparation, including the cre- ation of a formal employee training program, an overhaul of every area of the rebuild center, development of multiple standard operating proce- dures and acute attention to cleanli- ness and organization. "e heavy equipment industry landscape is changing," said Mike Pack, president and COO. "e service and support of a customer A full-service Caterpillar deal- ership, privately-held Cashman Equipment provides new and used equipment for sale and rental as well as parts, service and technology to construction, paving, mining, truck engine and power system industries throughout Nevada and parts of California. e 84-year-old company has 750 employees. "With the steady resurgence of construction in the past two to three years, we have been diligent in work- ing with both Caterpillar and our customers to ensure that the equip- ment needed is available," said Todd Gilligan, general manager of sales and marketing. From founder "Big Jim" Cashman to current CEO MaryKaye Cash- man, the company "has always been heavily involved with the community through a wide variety of events, sponsorships, schools, programs, and fundraisers," said Gilligan. It supports the Boys & Girls Clubs of Southern Nevada; Boys & Girls Club of Truckee Meadows; Boys & Girls Club of Elko; Opportunity Village and the College of Southern Nevada Diesel Tech Program. One example of the support it provides to local projects is the Boulder City Bypass, for which it